服务条款

Terms of Service

最后更新 (Last Updated): 2026-04-16

1. 服务简介 (Introduction)

欢迎使用 FenTalk 芬兰语学习平台。本服务由芬兰运营商提供,专为希望学习芬兰语的学生设计。使用本服务即表示您同意以下条款。

Welcome to FenTalk Finnish language learning platform. This service is operated from Finland and designed for students who wish to learn Finnish. By using this service, you agree to the following terms.

2. 学习时长与退款政策 (Learning Hours & Refund Policy)

重要提示:已使用的学习时长不可退款。购买学习套餐前,请确保您了解并同意此政策。

  • 学习时长一经使用,不予退还
  • 未使用的学习时长可在购买后6个月内使用
  • 学习时长不可转让给他人
  • 如遇技术问题导致无法使用,请联系客服处理

Important: Used learning hours are non-refundable. Please ensure you understand and agree to this policy before purchasing. Unused hours are valid for 6 months from purchase date.

3. 账户规则 (Account Rules)

使用本服务时,您同意:

  • 提供真实、准确的个人信息
  • 保护您的账户密码安全
  • 不得将学习内容用于商业目的
  • 不得尝试破解或滥用系统

严禁账户共享 (Account Sharing Strictly Prohibited)

每个账户仅限一人使用。严禁与他人共享账户、密码或学习时长。

违规处罚:一经发现账户共享行为,账户将被立即终止,剩余学习时长不予退还,且不提供任何补偿。

Each account is for ONE person only. Sharing accounts, passwords, or learning hours is strictly prohibited. Penalty: If account sharing is detected, the account will be terminated immediately with NO refund of remaining hours and no compensation.

You agree to: provide accurate information, keep your password secure, not use content commercially, and not attempt to hack or abuse the system.

4. 服务可用性 (Service Availability)

我们努力保持服务的稳定运行,但不保证服务100%无中断。以下情况可能导致服务暂时不可用:

  • 系统维护和升级
  • 网络或服务器故障
  • 不可抗力因素

We strive to maintain stable service but cannot guarantee 100% uptime. Service may be temporarily unavailable due to maintenance, technical issues, or force majeure.

5. 免责声明 (Disclaimer)

本服务按"现状"提供。我们不保证:

  • 学习效果或考试通过率
  • 服务完全无错误
  • 满足您的特定需求

学习成果取决于个人努力和投入时间。我们提供工具和资源,但最终结果因人而异。

This service is provided "as-is". We do not guarantee learning outcomes, exam pass rates, or that the service will be error-free. Results depend on individual effort and dedication.

6. 账户终止 (Account Termination)

我们保留在以下情况下终止或暂停您账户的权利:

  • 违反本服务条款
  • 账户共享或滥用
  • 欺诈或非法活动
  • 长期不活跃(超过24个月)

因违规行为导致账户终止的,剩余学习时长不予退还。

We reserve the right to terminate accounts for: violation of terms, account sharing, fraud, or prolonged inactivity. No refund will be provided for accounts terminated due to policy violations.

7. 付款方式 (Payment)

我们接受以下付款方式:

  • 微信支付 (WeChat Pay)
  • 支付宝 (Alipay)

付款确认后,学习时长将在24小时内添加到您的账户。

We accept WeChat Pay and Alipay. Learning hours will be added to your account within 24 hours after payment confirmation.

8. 知识产权 (Intellectual Property)

本平台所有内容(包括但不限于课程、文字、图片、音频)均为 FenTalk 所有或已获授权使用。未经书面许可,禁止复制、分发或商业使用。

All content on this platform is owned by or licensed to FenTalk. Copying, distributing, or commercial use without written permission is prohibited.

9. 联系我们 (Contact Us)

如有任何问题或疑虑,请通过以下方式联系我们:

邮箱 (Email): support@fentalk.com

10. 适用法律 (Governing Law)

本服务条款受芬兰法律管辖。任何争议将提交芬兰相关法院解决。

These terms are governed by the laws of Finland. Any disputes will be resolved in Finnish courts.

使用本服务即表示您已阅读、理解并同意本服务条款。

By using this service, you confirm that you have read, understood, and agree to these Terms of Service.

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